Privacy Policy

LEGAL & PRIVACY

Privacy Policy

Effective March 19, 2026. This page is maintained by Peters Custom Homes, Inc. and describes this website and its current practices.

Scope

This policy applies to information collected through peterscustomhomes.com, including inquiry forms, consultation requests, interactive design and planning tools, voting experiences, email communications, and website analytics. It does not govern independent third-party websites linked from this site.

Information we collect

We collect information you choose to provide, such as your name, email address, telephone number, property location, project interests, budget range, timing preferences, design prompts, questions, and other project details.

We also collect limited technical and usage information, which may include page paths, browser and device information, approximate location derived from network information, referral source, interaction events, performance measurements, and a browser-based visitor or session identifier.

How information is used

We use information to respond to inquiries, evaluate potential projects, provide requested tools or content, generate requested AI-assisted outputs, operate and secure the website, send transactional messages, understand site performance, improve our services, prevent misuse, and comply with applicable obligations. Submitting an inquiry does not create a client, fiduciary, architectural, brokerage, or contractor relationship.

AI-assisted tools

Prompts and project details entered into AI-assisted tools are processed to generate the requested response, estimate, analysis, brief, or concept. Outputs may be incomplete or inaccurate and should not include confidential, privileged, financial-account, government-identifier, or other highly sensitive information. AI output is conceptual and informational; it is not a construction document, professional opinion, binding proposal, or guarantee.

Analytics, cookies, and local storage

This site asks for consent before loading optional Google Analytics. Browser technologies such as local storage and session storage are also used for essential tool sessions, preferences, vote memory, action limits, and experiments. You may decline optional analytics through the displayed preference prompt. Browser controls may block or clear storage, although some interactive features may then reset or operate differently. Google processes analytics data under its own privacy terms and controls.

Service providers and disclosures

Information may be processed by vendors that provide website hosting, database, storage, analytics, email delivery, security, and AI functionality on our behalf. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or complete a business transaction. We do not represent independent linked businesses as recipients of your information unless a specific interaction tells you otherwise.

Retention and security

We retain information for as long as reasonably needed for the purposes described above, to maintain business and legal records, resolve disputes, and enforce agreements. Retention varies by record and context. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may request access to, correction of, or deletion of personal information we maintain about you, subject to identity verification and lawful exceptions. You may unsubscribe from marketing email using the link in that message. Transactional replies to a request you initiate may still be sent. We do not knowingly solicit personal information from children under 13.

Policy changes

We may update this policy as website features and practices change. The effective date above identifies the current posted version. Material changes apply prospectively from the updated effective date.

Questions or requests

These website policies are general operational notices, not legal advice and not a substitute for project-specific contract terms. A signed project agreement controls the services provided for that project.